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Testimonials
Please find below a list of some of BSM client testimonials.
Organon NL
Hans Dalderop, VP for Pharmaceutical Operations
"The BSM crew has provided down to earth practical advice and expertise on how to improve performance based on their many years of operational experience. Highly effective!"
Pfizer
Colin Henehan, Operations Manager
"Pfizer wish to say thanks to BSM for all the work they did for us. They are extremely dedicated and hardworking consultants. We really landed on our feet getting them in to help us set up the TPM Programme."
Astellas
Neil Sheahan, Analytical Laboratory Manager
"Our laboratory performance has been transformed as a result of the lean project we have just completed. We were surprised how quickly BSM were able to understand the complexities of our lab and then apply appropriate lean principles to address our major issues. Although the process changes we made seemed radical the entire lab team were on board and the end result was more samples tested in less man hours per batch and significantly our lead time was reduced by more than half."
Millipore
Dave Skelton, Site Manager
"Millipore's Lean journey began in mid-2003. BSM opened our eyes to the vast potential for improvement that Lean can offer. Since then, we have transformed four end to end Value Streams and three significant support processes, delivering big gains through efficiency, waste elimination and improved teamwork. BSM have facilitated and mentored us throughout this journey and have integrated fully at all levels of our business. As a result, the Cork site is now seen as the Lean Leader within the Millipore corporation."
Analog Devices
Eileen Liston, NPD T&D Manager
"Taking part in the BSM R&D training and implementation programme dramatically improved the way we manage new product development. BSM's professional and deadline driven support allowed us to implement a new process that will quickly yield results".
Baxter Healthcare
Michael Costello, Operations Manager
"BSM's programmes are very practical and clearly reflect their experience in implementing the techniques in real situations. Our team were given tools and techniques that were directly applicable and delivered sustainable improvements".
Stryker Orthopaedics
Pat Forristal, General Manager
"BSM have been excellent partners of ours in the development and implementation of our Lean Operations programme at Stryker Orthopaedics. Their deep understanding of the principles involved, their ability to quickly comprehend the specific business needs, imperatives and culture of the organisation and their practical and hard-working approach has contributed significantly to our success."
Abbott Ireland
Brídín Quinn, Business Excellence Manager
"BSM provided us with invaluable assistance during our ERP implementation project, performing key roles on our project team. It was a great asset to our business to be able to draw on such reliable and experienced resources, and I'd highly recommend BSM to anyone looking for assistance with business systems projects."
Kerry Foods
Caroline McQuaid, Divisional HR Manager
"The team in Rye Valley Foods have found the training and implementation provided by BSM to be both innovative and challenging. Their programmes encourage participation which makes training very practical and gives our teams confidence to practise their newly attained skills."
Chanelle Group
David Kelly, Head of Finance
"BSM's approach was extremely professional and hands-on when we decided to look at replacing our existing systems, from business case preparation through to documenting our requirements, system demonstrations and ultimately choosing a preferred vendor. Our business is diverse and complex, but BSM involved people from across the group and helped us focus on the things that make us different or which would be challenging for any ERP system. I've no doubt that the selection process would have been significantly more difficult and lengthy without the help and advice we received from BSM".
Pat the Baker
Mary Farrell, Head of Finance
"When we wanted to select a new ERP system for Pat the Baker we spoke first to BSM, as they have great experience in this area. BSM's selection methodology made a lot of sense, and helped us to focus on our requirements throughout the process. The tender process allowed us to see clearly which systems best matched our requirements, and the scripted demonstrations meant that we got to see how well each shortlisted system could cope with our business. We had a cross-functional project team, which promoted buy-in to the process and meant that everyone's views were represented. BSM's system selection methodology worked very well for us, and we're delighted that we chose to work with BSM."
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Maurice Hannon will respond to your query.